Legal Policies

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Effective Date: November 1st, 2022

Welcome to Arda Acres. Below you’ll find all of our legal policies related to your use of our website and purchases from our shop.

🔐 Privacy Policy

Arda Acres (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect and use your information.

Information We Collect:

  • Personal Info: name, email, phone number, shipping/billing address, etc.
  • Automated Info: IP address, browser data, site usage (via cookies & analytics)
  • Voluntary Info: comments, messages, or forms you submit

How We Use It:

  • To process orders
  • Send emails (with your consent)
  • Improve your experience

Sharing:

We do not sell your data. We may share it with:

  • Payment processors (e.g. Stripe, PayPal)
  • Shipping carriers
  • Email marketing platforms

Who We Are

Our website address is https://ardaacres.com.

Your Rights:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies:

Used to improve website functionality and analytics. You can disable them in your browser.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where is your data sent

Visitor comments may be checked through an automated spam detection service.

Questions? Email us at Jamie@ardaacres.com

📜 Terms & Conditions

By using our website, you agree to the following terms:

Intellectual Property

All content, including text, images, logos, and trademarks displayed on the Arda Acres website, are the property of Arda Acres or their respective owners and are protected by applicable intellectual property laws.

You are not permitted to use, reproduce, modify, distribute, or display any of the content from the Arda Acres website without prior written permission from Arda Acres or the respective owner.

General

Arda Acres is an ecommerce store that sells a variety of products online.

By using our website and making a purchase, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding contract.

Arda Acres reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically.

Product Information and Availability

    Arda Acres strives to provide accurate and up-to-date information about the products available on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, pricing, availability, or other information displayed on our website.

    Arda Acres reserves the right to modify, discontinue, or update any product or service without prior notice.

    All orders placed through our website are subject to availability. We reserve the right to cancel or refuse any order at our discretion.

    Pricing and Payment

      All prices listed on our website are in the currency specified and are subject to change without notice.

      Arda Acres strives to provide accurate pricing information; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

      Payment for orders must be made through the available payment methods specified on our website. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.

      Shipping and Delivery

        Arda Acres will make reasonable efforts to process and ship your order in a timely manner. However, we do not guarantee any specific delivery dates or times.

        Shipping costs and estimated delivery times will be provided during the checkout process. Additional customs duties, taxes, or fees may apply depending on your location, and it is your responsibility to comply with any applicable import regulations.

        Risk of loss and title for products purchased from Arda Acres pass to you upon delivery to the shipping carrier.

        Returns and Refunds

          Arda Acres strives to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, please contact our customer support within 14 days of receiving your order.

          Products must be returned in their original condition, unused, and with all original packaging and tags intact.

          Arda Acres reserves the right to refuse returns or refunds if the products are damaged, used, or not returned in their original condition.

          Refunds will be issued to the original payment method within a reasonable period after the returned products are received and inspected by Arda Acres.

          No refunds will be given on digital downloadable products, hatching eggs, or live animals.

          A 10% cancellation fee may be applied to any canceled orders.

          Product Use & Orders

          • Hatching eggs are a natural product and not guaranteed to hatch.
          • Goat kids and chickens, guinea fowl, keets, or chicks are a natural product and we provide no health, fertility, or other such guarantee once the animal leaves our possession.
          • You agree to provide accurate order information.

          Returns & Refunds

          See Return & Refund Policy below for full details.

          Limit of Liability

          Use of our website and content is at your own risk. We’re not liable for losses or damages from using our information or products.

          Arda Acres shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or products.

          Arda Acres makes no warranties or representations, express or implied, regarding the operation or availability of our website or the accuracy.

          Jurisdiction

          These terms are governed by the laws of the State of Tennessee, USA.

          📣 Affiliate Disclosure

          Some posts on our site may contain affiliate links. That means if you click and make a purchase, we may earn a small commission — at no extra cost to you.

          We only recommend products we genuinely use and trust. Your support helps keep our farm running — thank you!

          I link these companies and their products for the their usefulness and quality and not for the commission we receive from your purchase. It is also easier to link these products on a blog post rather than individually sending a link to each person that asks for the item information.

          The decision to buy the products are entirely up to the reader.

          As a participate in the Amazon Services LLC Associates Program, Arda Acres earns from qualifying purchases.

          🧾 Return & Refund Policy

          Non-Returnable Items:

          We do not accept returns on:

          • Hatching eggs
          • Goat kids
          • Chickens, chicks, guinea fowl, or keets
          • Perishable or farm-custom items
          • Digital products or courses

          Damaged or Incorrect Orders:

          Email us within 48 hours of delivery with your order number and photos.

          Return Conditions (for eligible items):

          • Must be unused and in original condition
          • Returned within 14 days
          • Buyer covers return shipping unless we made a mistake

          Contact: Jamie@ardaacres.com

          📦 Shipping Policy

          We only ship hatching eggs. All other animals are local pick up only.

          Processing Time:

          Most orders ship within 2–5 business days. Hatching eggs are shipped based on availability and dependent on approval from the state of Tennessee’s NPIP program.

          For local pick up, processing time will be dependent on your and our availability to meet.

          Shipping Carriers:

          We use USPS. Tracking info is provided at the time of shipment.

          Lost or Damaged Packages:

          We are not responsible for issues caused by carriers but will help with claims if possible.

          Hatching Eggs Notice:

          Due to transit conditions and incubation factors beyond our control, we cannot guarantee hatch rates.

          🛑 Disclaimer

          All information on Arda Acres is published in good faith for educational and informational purposes only.

          We are not veterinarians, doctors, or licensed professionals. Always consult a professional before acting on any advice found on this website.

          Arda Acres does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website (Arda Acres), is strictly at your own risk. Arda Acres will not be liable for any losses and/or damages in connection with the use of our website.

          From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

          Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policy and Terms of Service of these sites before engaging in any business or uploading any information.

          We are not responsible for outcomes that may result from applying any ideas or recommendations from our content or products.

          🍪 Cookie Policy

          We use cookies to:

          • Improve site performance
          • Analyze user behavior
          • Track affiliate links

          By using our site, you consent to cookie use. You may disable cookies in your browser settings if you prefer.

          Questions?
          Contact us at Jamie@ardaacres.com for any legal, privacy, or return-related questions.

          Consent

          By using our website, you hereby consent to our disclaimer and agree to its terms.